Shipping policy
Shipping Policy
Thank you for shopping with 2FACED.
Order Processing
Orders are typically processed within 2–5 business days after payment is confirmed.
During high-volume drops, holidays, or promotional periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- International: 7–21 business days
Shipping times are estimates and are not guaranteed.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
2FACED is not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Packages
We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances outside our control.
If your package appears lost, please contact the shipping carrier first before reaching out to support.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
Contact
For shipping questions or support, contact:
support@2faced.com